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Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Some of the most common questions pet parents ask about our pooper scooper services.

Free initial cleanup with regular service

Frequently Asked Questions (FAQ)

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POOP 911 is happy to answer any questions you may have. Below are some of the most commonly asked questions we receive. Give us a call to learn more, or get a free quote by signing up. Our signup process takes less than three minutes to complete.

Do you guarantee your work?

Do you offer flexible scheduling?

How will I know that it’s you in my yard?

Can you bill me automatically?

Do you also clean commercial properties?

Can you scoop at my birthday party?

How do you handle litter box cleaning?

What happens if there's bad weather?

How do weather-delayed services get rescheduled?

Current Specials

Current Specials

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  • 1st service is FREE! with Regular Scheduled Service!
  • Purchase a weekly service for just $13.95.*
  • Get 1 FREE scooping service when you refer a friend.
  • Price Match Guarantee.
Current Specials

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We’ll be scooping in no time

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What Should You Expect?

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1st service is FREE! with Regular Scheduled Service

Satisfaction is 100% Guaranteed!

On the Way Message

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No Contracts, No Commitments

Flexible Scheduling Options

Client Payment Portal

Completed Job Message

POOP 911 Marked Vehicles

Our service is 100% satisfaction guaranteed. There is no contract, no commitment, and there is never a cancelation fee. Put simply, you can expect a carefree experience from beginning to end.


Our dog-loving, friendly, and professionally trained technicians will arrive on schedule, thoroughly clean up all pet waste from your yard, and ensure the area is spotless. We offer flexible scheduling options, so we’ve got you covered whether you need a one-time service or recurring visits.


We take pride in our attention to detail and commitment to customer satisfaction. So what should you expect? Well, sit back, relax, and enjoy a clean, green, footloose and poop-free yard for you and your pets!

Poop 911 Guarantee

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We want you to be satisfied — 100% of the time. Should we ever fall short, just let us know. We’ll either refund your visit, or cover your next service FREE.
Poop 911 Guarantee

POOP 911 Locations

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Over 250 locations across the US. Our journey began not on a golden road but on a grassy knoll in the backyard, where the green was speckled not with flowers but with… well, you know. In 2005, our founder imagined a world where stepping out in your favorite shoes doesn’t end in a squishy disaster. That’s the world envisioned when founding POOP 911. It’s not just a business; it’s a crusade against the dreaded ‘landmines’ left behind by our furry friends.
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Experience the Ease of Reliable Pet Waste Management

With POOP 911’s Commercial Pet Waste Removal Services, you can rest assured your property will remain clean and inviting. Our comprehensive services help create a welcoming outdoor environment that reflects well on your business and keeps everyone happy. Contact us today to create a custom plan tailored to your property’s needs!
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