Customer Reviews

Read what our customers are saying about us.

Free initial cleanup with regular service

Customer Reviews

Customer reviews from all over the USA. Are you thinking about getting pet waste removal service to keep your yard footloose and worry-free all year long? Read what our customers are saying about us below. From sea to shining sea, POOP 911 is America’s most trusted Pooper Scooper Service.

Excellent

Based on 245 reviews

I have been using Poop911 for the last several months and they have been great. My tech Adam was very thorough and professional. I no longer need the service, I had health issues and needed the extra help, but no longer do. But would reach back out in a heartbeat if I need help again in the future.

Carol Haenel

POOP911 offers a great service. The technician always does a very good job.

Response from the owner:Thank you, Carol, for your fantastic 5-star review! We're delighted to hear that you find our service at POOP 911 Houston great and that our technician consistently does a very good job. Your positive feedback is greatly appreciated, and we look forward to serving you again in the future!

Rebekah Khalsa

Initially, I had not left a positive review for this company, which it seems had been an error on my part. Immediately after seeing my review, Dan reached out and explained that there was some miscommunication when it came to services and what to expect, but even then still offered to come work on my yard to make things better. I expected them to come and maybe just get rid of a few weeds, possibly 20 minutes of effort to smooth things over- however, they came and fully cleaned up my yard, 2 hours of work and I am incredibly grateful and impressed by them. I would absolutely recommend talking to Dan if you are wanting quality yard work done.

Response from the owner:Thank you, Rebekah Khalsa, for your thoughtful review! We are delighted to hear that Dan and our team at POOP 911 Houston were able to address your concerns and exceed your expectations. Your satisfaction is our top priority, and it is gratifying to know that our efforts have made a positive impact. We appreciate your recommendation and look forward to the opportunity to serve you again in the future.

bobdawson1

We’ve used this service for more than a year. Their technician has been very pleasant and professional. All the poop disappeared.
Money well spent.

Janet Ott

They do a great job! They were friendly and polite. Yard is spotless!

Response from the owner:Thank you, Janet Ott, for your outstanding review. We are thrilled to know that the service at POOP 911 Houston has consistently met your expectations. Your satisfaction reinforces our commitment to providing high-quality service, and we look forward to continuing to serve you with the excellence you deserve.

Brandi Luna

I would HIGHLY recommend Poop 911 Las Vegas. They always respond, come in get out without any issues. So cool to my dogs, they talk to them or play with them.

100% reliable & friendly

Response from the owner:Thank you, Brandi Luna, for your outstanding review of POOP 911 Las Vegas. We are pleased to know that our team has been able to provide you with a seamless and dependable service experience. Their interaction with your dogs highlights our dedication to not only fulfilling our duties but also ensuring a positive experience for all involved. Your endorsement is greatly appreciated, and we look forward to continuing to serve you with excellence.

Lisa Hudgens

Great job and service.

Response from the owner:Lisa Hudgens, your positive feedback and 5-star rating are truly appreciated. We are thrilled to hear that our service has met your expectations. At POOP 911 Houston, we strive for perfection, and your satisfaction is our main goal. Thank you for your support, and we are eager to maintain the standard you expect from us.

Debbie Kaschik

Poop 911 is amazing!! They keep my yard clean and do a great job! Great service!

Ronda Carman

Very friendly and affordable. Thank you for your great service.

Response from the owner:Thank you, Ronda Carman, for your exceptional review. It is wonderful to know that our service at POOP 911 Houston is both friendly and affordable for you. Your feedback is invaluable and encourages us to maintain the high standards that our clients expect. We are eager to continue providing you with outstanding service.

Waseem Khan

Excellent clean up of my yard. I had no issues.

Response from the owner:Thank you, Waseem Khan, for your five-star review. We are pleased to hear that you had an excellent cleanup experience with POOP 911 Houston. Our team is dedicated to ensuring every client’s yard is impeccably maintained, and it’s rewarding to know you encountered no issues. We look forward to providing you with continued exceptional service.

Matt Stoops

Great, prompt service. They were cleaning up after 4 dogs, but got everything taken care of quickly.

Response from the owner:Thank you, Matt Stoops, for your five-star review of POOP 911 Houston. We are delighted to hear that our team was able to provide prompt and efficient service, especially with the challenge of cleaning up after four dogs. Our commitment is to ensure that your experience is smooth and satisfactory, and we look forward to continuing to serve you.

frank delp

Great service. They do a very thorough job.

Tammi R

We are very pleased with the service! They did a great job and were very fast and professional!

Natalia Castro

Fast and efficient service! I recommend it!

valecia lowe

Great communication, customer service and very efficient; if you have not booked them for your DOG POOP FREE yard dnt sleep on them !!!! They're GREAT...

N Z

A wonderful service very professional

Hope Taylor

Great service Reliable and thorough. So easy to communicate with.

Felicia George

They did a great job!! Sprayed everything down and sprayed to help with smell!! And the first cleaning was free!! My only complaint is they can only come once a week and I’d like them to come 2-3 times😫

What Isthis

Always prompt, professional and courteous. They are very accommodating and polite.

J Smith

Reliable and thorough.

Dyanne Grant

Great service, very friendly people. They take one of my least favorite chores off my plate and I appreciate that SO much!

Kyshia Woods

Thank you Poop 911. I believe we’ve been receiving services for over three years. I am so thankful, because those smells coming from the back yard were awful!

Jillian M

Great service, friendly employees. I used another service and they were constantly cancelling, but I’ve never had that problem with poop 911

Denise Roman

They always do such a great job! Get the deodorizer too, totally worth it!

Jennifer Pertler

Always friendly, prompt, and thorough!

Marissa Glass

Always great!

Holly O'Neill

Great work, polite and professional

Teresa Cruz

Great service!

Gvirgo

Money well spent. I was very impressed how prompt and thorough they are. They send message when they are on their way. I could not be happier

Adrianna Cohen

The technician did a wonderful job

Vicki Foster

Great service! Friendly! Met my pups! So pleased with his work! Thanks!

Michelle Geters

Super nice , great customer service, reliable: always lets us know the are on the way. Def recommended them .

Donna Dowd

This service really helps out when you have a busy work schedule.

Benjamin Jones

Great service owners and staff! I highly recommend if you need assistance with cleaning your yard of furbaby poo.

Jason Coroneos

They do a great job of keeping the yard poop free! Excellent service!! Very respectful on avoiding wet yards and communicate when they will make up for rain days.

MB Moore

I have used Poop 911 for years and I couldn’t be happier. I have two dogs but you’d never know it by walking through my yard. Their prices are extremely reasonable and their service is always reliable.

Ellen Martel

Poop 911 does a fantastic job keeping the doggie poop in my yard clean! James, my technician, is wonder. Pleasant and very professional. I just wish I knew about them years ago !

MC F (MCF)

Great service when it happens! The technician is always very thorough, and, with 2 German Shepherds and a Belgian Malinois, the poop accumulates quickly. The service is a Godsend. However, on rain-out days, I would like for the technician to come out in the next non-rainy day, and that doesn’t happen. The past couple of times, he only came once that week instead of my usual twice/week. That is my only complaint. Otherwise, they are great!

Deborah Willis

Very nice. Showed up in time frame as scheduled. Very kind to my dog. Very pleasant to talk with. Did a great job cleaning up my big dog’s yard. Highly recommend

angela dubose

Great through job! Courteous and friendly. This company provides a very valuable service. We appreciate the excellent job!

Ricki Davis

Reliable, professional, and friendly service. We also appreciate the 20 minute prior to arrival notification.

Becky Squyres

I’ve used POOP 911’s services for over four years now. It’s the best way to keep my yard clean without having to worry about it. I highly recommend them!

Danna Armand

My yard looks fantastic

Sophia Martinez

Always communicates and a great job done. Very reliable and prices are reasonable. Very happy with their service

Gerald Schattle

They do a really good job wish

Shalanya Jennings

I absolutely love the service provided. They always make sure they let me know when they’re coming and my yard is always clean after they leave. Super fast and efficient service.

Katy

Best money I spend each week. Quick, efficient, easy.

Barbara Golden

The team that comes to my house knows all my pups spots and they always get the job done. It makes my life so much easier and I really love everything about my experiences.

Jennifer Ebel (Jenn)

Love, love, love this service! They are always prompt and reliable, and do a great job. Haven't stepped in a poop for months & it's fantastic. Super affordable & I'm mad at myself for not checking into them sooner.

Jeff Prunkard

These guys are awesome! Pleasant, timely, do a great job. If it rains, they'll set up a make up time, let you opt out, whatever works for you. You cannot beat the rates, either! Highly recommend.

Josh Benporat

Best service ever! Raymond is extremely professional and thorough. The pricing is very fair as well. Highly recommend Poop 911!

Maria Larosa

Great service! Thank you 😊

Universal World Jewelry

We appreciate the service they do, because it isn’t a glamorous one.

Annie Scott

He was in and out. He got a good portion and only a couple left so overall, not bad. I think they'll get better over time when they are used to my yard

Stephanie Ruediger

Fantastic service, getting my yard back, Chris does the work very professionally, the only way I know he’s been there is because my yard is clean! This is a great service!

Angela Martinez

Best money I spend every week! We have multiple dogs and the ease of mind of not having to think of this is very helpful. The guys do a great job every week, with text notifications to ensure our dogs are not in the yard when they drop by or services are rained out. One of our essential services!

Lauran Horvath

We have been using Poop 911 for over 2 years now and it is the best service to pay for. our tech is super responsive, very professional, and we trust him to enter our backyard even when we aren't home. Highly recommend!

TraLa LawGrrl

A fantastic service! Very reliable and thorough. We have a smallish yard and two big dogs, so you can imagine… Plus, I’m lazy and want to do as few chores as possible. :D Win, win!

Candace Craioveanu

Great experience, nice to have a poop free backyard!

Lynetta Hall

Keeps my yard.... CLEAN... THANK YOU SO VERY MUCH

Lisa Herald

The B E S T service of this kind I have used in 17 years. A+++ Great people, very responsive and family oriented!

Current Specials

1st service is FREE! with Regular Scheduled Service!
Get 1 FREE scooping service when you refer a friend.
100% Satisfaction Guaranteed!

What Should You Expect?

1st service is FREE! with Regular Scheduled Service

Satisfaction is 100% Guaranteed!

On the Way Message

Picture of Secured Gate

No Contracts, No Commitments

Flexible Scheduling Options

Client Payment Portal

Completed Job Message

POOP 911 Marked Vehicles

Our service is 100% satisfaction guaranteed. There is no contract, no commitment, and there is never a cancelation fee. Put simply, you can expect a carefree experience from beginning to end.

Our dog-loving, friendly, and professionally trained technicians will arrive on schedule, thoroughly clean up all pet waste from your yard, and ensure the area is spotless. We offer flexible scheduling options, so we’ve got you covered whether you need a one-time service or recurring visits.

We take pride in our attention to detail and commitment to customer satisfaction. So what should you expect? Well, sit back, relax, and enjoy a clean, green, footloose and poop-free yard for you and your pets!

Poop 911 Guarantee

We want you to be satisfied — 100% of the time. Should we ever fall short, just let us know. We’ll either refund your visit, or cover your next service FREE.

POOP 911 Locations

Over 250 locations across the US. Our journey began not on a golden road but on a grassy knoll in the backyard, where the green was speckled not with flowers but with… well, you know. In 2005, our founder imagined a world where stepping out in your favorite shoes doesn’t end in a squishy disaster. That’s the world envisioned when founding POOP 911. It’s not just a business; it’s a crusade against the dreaded ‘landmines’ left behind by our furry friends.

Experience the Ease of Reliable Pet Waste Management

With POOP 911’s Commercial Pet Waste Removal Services, you can rest assured your property will remain clean and inviting. Our comprehensive services help create a welcoming outdoor environment that reflects well on your business and keeps everyone happy. Contact us today to create a custom plan tailored to your property’s needs!

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